The CRM software industry makes more than 39 billion US dollars each year. These platforms are now a must-have for companies of all sizes. Even small one-person ventures can grow faster thanks to a CRM.
That said, choosing the best CRM for your side hustle may not be simple. These platforms come in all shapes and designs. To help you out, we’ll discuss the definition and benefits of CRM.
What is a CRM?
So, what is CRM? A customer relationship management (CRM) platform is an organizational tool for your company. As the name suggests, it focuses on your customers. You can use it handle all communications with your clients and store relevant information about them.
This can include notes, billing details, addresses, and other pieces of information. Some CRMs even allow you to communicate with your customer through the platform. And, if your budget allows, you can opt for a paid version with extra features.
Benefits of CRM
CRMs are now essential pieces of software for companies of all sizes. Some of the benefits of using a CRM include:
Enhance Communications with Clients
Having a CRM can help you keep all contact information in one place. It can also help you set and track your appointments, so you’ll never miss a meeting with a client. And, you can keep notes that remind you what your last conversation was about.
Developing good organizational skills is one of the keys to the success of your side hustle. Implementing a CRM will help you keep all parts of your customer relations in check. Aside from meetings, you can also add reminders for orders, invoices, and other steps you have to take.
Most people work alone on their side hustle. But, you may still have to outsource design and other parts of your business. A CRM allows easy collaboration with third parties. This includes companies that your clients may want to bring into the project as well.
Having a CRM to remind you about specific events and milestones can help you decrease turnaround. This is especially beneficial if your side hustle has to do with ecommerce and order fulfillment.
Relying on a calendar is not always a great way to stick to your deadlines. With a CRM, you can stay up to date with all of your tasks and meet all the deadlines you set.
Better Overall Productivity
A customer relationship management platform can streamline many other parts of your operation. All of these result in an increase in productivity across the board. The effect of a CRM can be a positive surprise, even on a one-person show.
Get a CRM to Boost Your Side Hustle Today
Implementing a CRM can help give the extra boost your side hustle needs. The benefits of CRM above show the enhancing effect they can have on your venture.
If you want to learn more about CRMs, get in touch with us today. Our team will be happy to answer any questions and help you out!