With the current state of the economic world, it’s harder than ever for Torontonians to navigate their personal finances. With such big financial decisions and navigation looming over everyone, the last thing we must worry about is who to bank with. If you’re in the market for a new bank, or looking to bank with someone you can trust, look no further as TD Bank Group was just named the best consumer digital bank in North America for the third year in a row by by Global Finance in their World’s Best Digital Banks Awards 2023.
TD Bank Group
From managing personal expenses to navigating personal debt and future decisions, Torontonians have a lot on their plate. The current state of the economy has put a lot of pressure on people across the country as inflation reached highs throughout the year and living expenses have continued to rise. Considering the tough position people are in, the last thing we should be worrying about is a satisfying experience with our digital bank. For the third year in a row, TD Bank Group has been named the best consumer digital bank in North America.
“Developing a deeper understanding of customer preferences so we can serve their unique needs through digital is critical,” says Rizwan Khalfan, Chief Digital and Payments Officer, TD Bank Group. ” Our teams are focused on interacting with customers in a meaningful way that is personal, relevant and always evolving to provide them with valuable experiences. We’re proud to be recognized by Global Finance for our personalized digital offerings for the third year in a row.”
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The Global Finance Awards judge the bank’s strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.
Their recent industry accolades further exemplify TD Bank’s leadership amongst the digital banking space:
- Recognized in 2023 by J.D. Power as “Highest in Customer Satisfaction” for its Canadian mobile banking app, moving up one spot in the ranking since 2022.
- TD earned the #1 spot in Brand Finance 2023 Canada 100 Report which ranks the 100 most valuable brands in Canada.
- According to Comscore, TD continues to have the #1 average digital reach of any bank in Canada and is among one of the leaders for average domestic digital reach among major banks in developed markets.
- TD has the largest number of monthly active mobile users among Canadian banks for the past nine consecutive years, according to data.ai
- Earlier this year, Global Finance named TD Lab in Canada and TD Workshop in the US as one of the World’s Best Financial Innovation Labs 2023
- The TD Equity Resource Hub was recognized by the Business Intelligence Group through the 2023 BIG Innovation Awards for bringing new ideas to life in innovative ways
